An elevator mishap caused a delay for hundreds of passengers at Birmingham Airport.
An airline crew including the pilot got stuck in a malfunctioning lift at the airport.
They had to be freed by firefighters.
They were stuck in the lift for more than three hours.
It led to a ‘shambolic’ delay of nearly four hours for passengers flying to Doha, Qatar.
They were given refreshment vouchers but many complained at the disorganisation and a lack of updates.
“At 6am, airline crew members reported becoming stuck in one of our temporary lifts, the airport said.
“With our lift contractor unable to reactivate the lift system, West Midlands fire service removed a panel to allow the crew out just before 9.30am.”
“We are very sorry to the airline crew members and customers affected by this.”
