United Kingdom
United States
Asia Pacific
Cruise line prepares for training bonanza
Royal Caribbean Cruise Lines has revealed ambitious plans to treble its number of trained agents to 6,000 following the launch of an online training programme.
Managing director Robin Shaw said it trained 2000 agents during face-to-face sessions last year but will aim to treble that number through “e-learning.”
“This will widen the training support available,” he said. “This in turn will enable agents to increase their cruise sales and awareness. Agent training is a vital part of our business.”
The new programme, which covers Royal Caribbean International and Celebrity Cruises, will comprise three levels – Cadet, Purser and Captain with each level taking one hour to complete.
Agents can access the modules at www.cruisingpower.com and log on and off when they wish.
Shaw said the modules will tackle agents’ perceptions about cruising in a move to widen its customer base. Retailers must look at the potential “beyond the traditional cruise market”, he said.
Tony from Gatto’s Pizza on Columbus’s Unique Pizza Trail
Sophia Hyder Hock on Global Social Inclusion in Tourism
Sustainable Tourism: Don Welsh on Community Values and Global Collaboration
Jane Cunningham: Enhancing European Engagement in Tourism
Kristin Dunne: Navigating Destination Strategy
Revolutionizing Mobile Connectivity: Boris Bijlstra on HUBBY eSIM
Capturing Glasgow’s Vibrancy: An Interview with Susan Deighan, Chief Executive of Glasgow Life
Lebua Hotel & Resorts: Rajan Khurana on Hospitality and Bangkok’s Charms
Sustainable Tourism and Growth: Insights from Chiravadee Khunsub from Tourism Authority of Thailand
Revolutionizing Travel: SmartSIM USA’s Dale Takio Unveils the Power of E Sims
TravelMole Interview with Hishan Singhawansa, Deputy CEO of Cinnamon Hotels & Resorts, Sri Lanka
Unveiling the Essence of Magari Tours: A Dive into Authentic Italian Experiences
EU airports bring back 100ml liquid rule
British Airways passengers endure 11-hour 'flight to nowhere'
CLIA: Anti-cruise demos could cause itinerary changes in Europe
Co-pilot faints, easyJet flight issues ‘red alert’
Gatwick braces for strike