Top level speakers are lined up for TTI’s Spring conference on April 29 at Savoy Place, London.
Under the theme ‘CRM in a Disloyal World’, the conference will look at how the web has made it easy for consumers to shop around.
Delegates can hear about the latest CRM techniques, how to build relationships with customers when they are purely online and learn from travel companies that are already practicing good CRM.
Speakers include Xavier Vallée, head of marketing, Avis Rent a Car, Peter Matthews, chief executive officer, Nucleus, Helen Litvak, general manager CRM, Virgin Holidays and Jeremy Acklam, business development director, thetrainline.com.
By:Bev Fearis
