United Kingdom
United States
Asia Pacific
Delta expands Digital ID to three more airports
Delta Air Lines passengers now have a faster route of getting to their gate at east and west coast airport hubs.
Just in time for holiday travel, travelers at Los Angeles and both New York airports have a seamless, hands-free way to navigate the airport.
Delta Digital ID uses biometric facial matching to eliminate a physical document check, allowing customers to move through bag drop and security checkpoints faster.
The optional tech is available for enrolled TSA PreCheck members, those with passport information and a Known Traveler Number in their Delta profile, use the app and have a SkyMiles membership.
The serviced debuted in 2021 at the airline’s Detroit and Atlanta hubs.
To opt in, customers will receive a notification in their Fly Delta app when traveling from a Digital ID-enabled airport:
Once opted in, Delta Digital ID becomes part of a customer’s SkyMiles profile, though they can opt out at any time.
The airline does not save or store any biometric data.
Customers can use Delta Digital ID to check bags and move through security without having to show a physical ID.
They can navigate to the green “Delta Digital ID” line,
They look into the camera at bag drop and/or the security checkpoint, and use their digital identity in place of a physical ID.
It says Delta Digital ID transactions at bag drop take an average time of 30 seconds compared to the standard bag drop time of two minutes.
Allison Ausband, Chief Customer Experience Officer said: “With Digital ID, our customers spend less time hassling with their wallets, and our agents spend less time checking documents.”
Delta looks to expand the tech to additional hubs in 2024.
“Delta Digital ID provides a huge benefit in both time-savings and convenience, and we’ve been working with our partners for years to expand its reach,” said Greg Forbes, MD – Airport Experience.
Related News Stories:
Learn more about : Delta Air Lines ( United Kingdom )
TravelMole Editorial Team
Editor for TravelMole North America and Asia pacific regions. Ray is a highly experienced (15+ years) skilled journalist and editor predominantly in travel, hospitality and lifestyle working with a huge number of major market-leading brands. He has also cover in-depth news, interviews and features in general business, finance, tech and geopolitical issues for a select few major news outlets and publishers.
Bubba O’Keefe on Clarksdale’s Vibrant Music Scene
Commemorating Elvis and Embracing Tupelo’s Culture with Jennie Bradford Curlee
Craig Ray and the Expansion of the Blues Trail
Presenting Mississippi’s Cultural Trails with Katie Coats
Robert Terrell: A Journey Through BB King’s Influence
Rochelle Hicks: Celebrating Mississippi’s Musical Legacy
Exploring Jacksonville with Katie Mitura: The Flip Side of Florida
Tricia Handley-Hughes of Inteletravel announces the location for the TravelQuest 2025 conference
Insights from James Ferrara on Inteletravel’s Growth and Future
Tricia Handley-Hughes on Inteletravel’s Growth and Challenges
Tony from Gatto’s Pizza on Columbus’s Unique Pizza Trail
Sophia Hyder Hock on Global Social Inclusion in Tourism
Dozens fall ill in P&O Cruises ship outbreak
Woman dies after getting ‘entangled’ in baggage carousel
Turkish Airlines flight in emergency landing after pilot dies
Boy falls to death on cruise ship
Protestors now targeting Amsterdam cruise calls