United Kingdom
United States
Asia Pacific
Event: TOWARD 2002 conference
Leading figures in the travel industry will debate electronic distribution and customer connectivity across the booking chain at TOWARD 2002 conference in Las Vegas (7-8 May).
Key speakers at the event, which is themed ‘Connecting with the Customer’, include senior representatives from Atinera, Datalex, and Pegasus Solutions. Other panel members include speakers from electronic distribution companies Newtrade Technologies, Softvoyage, Logibro and Intracom.
Commenting on the subject of the conference, TOWARD’s executive director Vic Macchio said: “While the consumer is generally perceived as the ultimate customer, the travel agent is customer to the tour operator, the operators are customers to the airlines, hotels and car rental companies, and so on down the line.
“Electronic linkages at every juncture not only increase speed, efficiency and reduce operating expenses, but can actually improve customer service at the same time. TOWARD 2002 will shed light on the whole issue.”
Formed in November 2000 by leading figures in the US travel industry, TOWARD’s (Tour Operators and Wholesalers Achieving Real-Time Distribution) mission is to create global distribution standards for the international leisure travel industry by bringing together key players in the world of travel and technology.
Recently, the organisation announced its expansion into Europe with the opening of a new London-based office.
Walt Leger on New Orleans’ Resilience and Major Events Ahead
Cindy Mackin Shares Estes Park’s Winter Thrills
Mark Jaronski of Explore Georgia on FIFA World Cup 2026
Connecting Small Businesses to Global Tourism Markets: Nate Huff of Tourism Exchange
North Carolina’s Resilience: Wit Tuttell on Recovery and Tourism
Kittipong Prapattong’s Plan for Thailand’s Tourism Growth: Taxes, Visas, and Campaigns
James Jin: Didatravel’s Journey from China to Global Reach and the Impact of AI on Travel
Darien Schaefer on Pensacola’s Evolution: From Small Town to Global Destination
Florida Tourism’s Next Frontier: Dana Young on Expanding Beyond the Classics
Patrick Harrison on Tampa Bay Tourism’s Resilience and Marketing Strategy
Bubba O’Keefe on Clarksdale’s Vibrant Music Scene
Commemorating Elvis and Embracing Tupelo’s Culture with Jennie Bradford Curlee
BA suspending all Heathrow to Abu Dhabi flights
Unexpected wave rocks cruise ship
Woman dies after going overboard in English Channel
Report: Cruise guest died after ship lashed in heavy storm
British teen in serious condition after paraglider collision