Thailand based retail agency G.M. Tour & Travel has teamed up with Amadeus to offer a more personalised customer experience with NDC content.
"Booking a trip is no longer as simple as it used to be, and travellers now need information at their fingertips which could make a key difference to them having a smooth or bumpy trip," said Kit Sananwathananont, Managing Director, G.M. Tour & Travel.
"G.M. Tour & Travel is happy to partner with Amadeus to transform our servicing processes, creating better personalization and seamless journeys for customers."
G.M. Tour & Travel can now access NDC and EDIFACT content in a single merged display, enabling customers to quickly assess all their options to make informed decisions.
Ramona Bohwongprasert, Senior Vice President of Retail Travel in Amadeus Asia Pacific said: "Travellers today want something simple, clear and a personalised offer on one screen. With NDC, G.M. Tour & Travel will be able to leapfrog into modern retailing."
