Qantas’ months long operation to stop stolen data of customers being publicly released could backfire, along with other major companies.
Qantas is one of the 39 companies that have been breached recently by a hacker group collective.
The latest one is Salesforce which has refused to negotiate with hackers over paying a ransom to stop stolen data being released.
Now, hackers have vowed to release all hacked data, including those of Qantas customers.
The hackers, Scattered Lapsus$ Hunters, posted a message on the dark web saying it would release all the compromised customs data from all the companies if Salesforce doesn’t pay the ramsom.
The data breach impacted Salesforce corporate accounts like McDonald’s, Marriott and Disney.
“Salesforce will not engage, negotiate with or pay any extortion demand,” a spokesperson said.
This summer, Qantas acknowledged a cyberattack had compromised data of 5.7 million customers via a call centre operator who unwittingly gave hackers access to a Salesforce system.
“Ensuring continued vigilance and providing ongoing support for our customers remain our top priorities following our cyber incident in early July,” the airline said.
