Malaysia Airlines inks technology agreement with Amadeus

Tuesday, 28 Oct, 2016 0

Malaysia Airlines has tapped Amadeus’ Altéa passenger service system to continue its operations transformation.

Under the new partnership the airline will use the full Amadeus Altéa PSS to oversee all core passenger functions including inventory, departure control and reservations.

"We want to make it really easy for our customers to book great value Malaysia Airlines fares worldwide," said Malaysia Airlines CEO Peter Bellew.

"Amadeus is a super new system which will provide this simply and quickly, enabling our customers to capture great flights with minimum effort. Amadeus offers a great web booking experience and state of the art mobile applications."

Using Altea also gives Malaysia Air the added benefit of closer integration with partner airlines.

Fare information, availability, customer and booking information are shared in real-time with other oneworld alliance partners.

"We are very proud to welcome Malaysia Airlines into the growing Amadeus Altéa community, and are excited to play a part in its transformation story," said Hazem Hussein, executive vice president for airlines, Amadeus Asia Pacific, Turkey & Eastern Europe.

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Editor for TravelMole North America and Asia pacific regions. Ray is a highly experienced (15+ years) skilled journalist and editor predominantly in travel, hospitality and lifestyle working with a huge number of major market-leading brands. He has also cover in-depth news, interviews and features in general business, finance, tech and geopolitical issues for a select few major news outlets and publishers.

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