The Personal Travel Consultants in partnership with Blue Bay Travel has launched a ‘PTCs Panel’ which has been established to represent the interests of the brand’s 55 self-employed agents.
The panel was unveiled with the key panellists announced, during the Personal Travel Consultants’ annual conference, held last month at Secrets Mallorca Villamil Resort and Spa.
Business Development Executive, Louise Rothwell, who has spearheaded the initiative, made the announcement.
Six members will sit on the panel: three PTCs and three members of The Personal Travel Consultants’ Business Development Executive team.
Four to six managers from the various Blue Bay Travel departments will also join each of the panel meetings. Two of the PTC panellists will be voted in, whilst the third PTC “seat” will be held by Kerry Jones, who, as well as being a PTC, is an official mentor.
She works closely with the homeworkers and the Business Development Executives on a day-to-day basis.
PTCs who’d like to be on the panel can put themselves up for the vote; one is voted in by the PTCs and the other is voted for by the Business Development Executives.
During the conference, it was announced that Jaclyn Keighley had been voted onto the panel by her PTC peers and the Business Development Executives’ votes had gone to Carly Cockburn.
Under the new initiative, panelists will serve a term of 12 months.
The panel will meet once a quarter to discuss new ideas and to share best practices and feedback from the wider PTC community.
Managers for the various Blue Bay Travel departments, such as Marketing, Product, Customer Service and Operations Support, will join the meetings to discuss any feedback from the PTCs.
Most of the meetings will be conducted via Teams but at least one meeting a year will take place in person with travel expenses, overnight accommodation and dinner for the PTC panellists all covered.
Abbie Heaton, Group Manager for The Personal Travel Consultants in Partnership with Blue Bay Travel said: ” The agent panellists will be the voice of their fellow PTCs, gathering valuable feedback via phone calls and emails, to share during the quarterly panel meetings.”
