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Top cruise agents awarded
Tuesday, 10 Dec, 2009
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The UK’s top cruise travel agencies have received awards from Complete Cruise Solution.
The umbrella sales organisation for P&O Cruises, Cunard, Princess Cruises and Ocean Village were recognised for the greatest percentage growth, best online usage and to agent of the year for each brand.
Carnival UK sales and customer services director Giles Hawke said: “We are thrilled to recognise these agents, who have worked tremendously hard to grow their cruise business in the past 12 months.
“The UK Cruise Awards were established five years ago and are designed to show how much we value our agent partners, commend those who have done well and encourage others to achieve more.
“We offer a vast network of support, online training, guidance and assistance – whether you’re on the high street, in a call centre or based entirely online. The cruise market is growing and so is the opportunity to become more successful.”
The ceremony was held on board Cunard ship Queen Victoria in Southampton
The winners were:
P&O Cruises
- Greatest percentage growth (North) – Hays Retail
- Greatest percentage growth (South) – Virgin Holidays Cruises
- Greatest percentage growth (East) – Iglu.com
- Greatest percentage growth (West) – Cruise 1st
- Greatest percentage growth (Multiples) – TUI UK plc
- Account development agent of the year – Get Cruising
- Top independent agent – Bolsover Cruise Club
Cunard
- Greatest percentage growth (North) – John Semple Travel
- Greatest percentage growth (South) – Planet Cruise
- Greatest percentage growth (East) – Iglu.com
- Greatest percentage growth (West) – Cruise 1st
- Greatest percentage growth (Multiples) – Co-operative Travel Trading Group
- Account development agent of the year – Cruise 118
- Top independent agent – Reader Offers Ltd
Princess Cruises
- Greatest percentage growth (North) – Barrhead Travel
- Greatest percentage growth (South) – Gill’s Cruise Centre
- Greatest percentage growth (East) – Iglu.com
- Greatest percentage growth (West) – Cruise 1st
- Greatest percentage growth (Multiples) – TUI UK plc
- Account development agent of the year – Holiday Answers
- Top independent agent – Bolsover Cruise Club
Ocean Village
- Greatest percentage growth (North) – Hays Retail
- Greatest percentage growth (South) – Gill’s Cruise Centre
- Greatest percentage growth (East) – Airmiles
- Greatest percentage growth (West) – Cruise.co.uk
- Greatest percentage growth (Multiples) – Co-operative Travel Trading Group
- Account development agent of the year – Holiday Lounge
- Top independent agent – Reader Offers Ltd
Complete Cruise Solution awards
- Best on-line usage (Partnership) – Virgin Holidays Cruises
- Best on-line usage (Multiples) – TUI UK plc
- Greatest growth (Multiple agent) – TUI UK plc
- Greatest growth (Independent agent) – Planet Cruise
- Top multiple agent – Thomas Cook
- Cruise sales person of the year – Joanna Rigby, Cruise Thomas Cook
- Complete Cruise Solution sales person of the year – Lucy Guy, account manager (multiples)
- Waves of Wisdom agent of the year – Estelle Pitman, Wayfarers World Travel
by Phil Davies
Phil Davies
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