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Norse Atlantic Airways expands Swiipr solution to US hubs
Norse Atlantic Airways has expanded Swiipr’s digital passenger compensation payments system to the US.
The payments system is now available for impacted passengers at New York JFK, Miami International and Los Angeles International airports.
It will also expand to Las Vegas when Norse launches Vegas flights from London Gatwick.
Norse Atlantic is the third carrier to integrate with the travel paytech company in the US.
Swiipr earlier this year secured £6m in Series A funding to help fuel its next phase of growth.
There are now 28 airports across the US where airlines that have integrated with Swiipr.
The system delivers real-time compensation and refreshment vouchers to impacted passengers facing flight disruptions.
Norse first partnered with Swiipr in May this year for its European operations.
Under the partnership, passengers whose flights are delayed or disrupted while travelling on Norse are provided with digital funds via a payment wallet.
Tanguy Le Meur, Customer Care Manager at Norse Atlantic Airways, said: “We have been really impressed with the ease of use of Swiipr’s solution in our European operations and it was a natural progression to expand this into the US.”
“European passengers have long had strong consumer rights in terms of delays and flight compensation, but until recently US passengers were in a much weaker position when faced with disruption.”
Launched in 2020, Swiipr is used by 26 airlines.
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